Insurance Investigation

Accurate. Discreet. Evidence-Led.

INSURANCE
INVESTIGATION

At Mike Golf Security & Investigation, we provide professional insurance investigation services in London, the South East of England, and across the UK for insurers, claims handlers, solicitors, adjusters, and organisations dealing with disputed or suspicious claims.

From our London head office and through our trusted national network, we support enquiries where accurate facts, lawful evidence gathering, and clear reporting are essential. Whether the issue involves a potentially exaggerated injury claim, a suspicious property loss, conflicting circumstances, undeclared relationships, or concerns around claimant activity, we help clients establish the facts with discretion and professionalism.

Fraudulent, exaggerated, or misleading claims can create significant financial exposure. Equally, legitimate claims still need clear and reliable investigation where facts are disputed. Our role is to gather evidence carefully, objectively, and proportionately so that claims decisions can be made on a sound footing.

Our Insurance Investigation Services

We provide tailored insurance investigation support across a range of claim types and circumstances, including but not limited to:

Suspected Fraudulent or Exaggerated Claims

Where there are concerns that a claim may be false, inflated, or inconsistent with the available information, we can assist with targeted enquiries designed to verify activity, identity, background, circumstances, and supporting evidence.

This may include surveillance, background checks, open-source intelligence, and factual analysis of discrepancies between reported and observed information.

Surveillance for Insurance Claims

Covert surveillance can be an important evidential tool in appropriate cases. Where lawful and proportionate, we can conduct discreet surveillance to verify activity levels, movement, behaviour, associations, and day-to-day patterns relevant to a claim.

This may assist in matters involving alleged injury, loss of mobility, inability to work, or disputed lifestyle limitations.

Background Checks and Claimant Due Diligence

Our background check services can help build a clearer picture of a claimant or connected party. Depending on the case, this may include identity verification, address history, employment research, company links, directorships, social media review, public records analysis, and other lawful intelligence gathering.

This can be particularly useful where there are concerns around misrepresentation, undisclosed associations, previous issues, or wider credibility.

Asset and Vehicle Tracking Support

In suitable matters, tracking support may assist in establishing vehicle usage, movements, patterns, and location-based evidence relevant to an insurance claim. This can be valuable in cases involving disputed vehicle use, staged incidents, undeclared usage, or concerns over the true circumstances of a reported loss.

Occupancy and Residency Enquiries

Some insurance matters turn on who was living at a property, whether an address was genuinely occupied, or whether reported circumstances match reality. We can assist with discreet occupancy and residency enquiries, background research, and evidence gathering to help clarify the true position.

Statement Verification and Circumstance Enquiries

Where accounts do not align, we can help verify timelines, relationships, routines, and other factual matters connected to a claim. Our investigations are designed to reduce uncertainty and provide a clearer evidential picture for those handling the matter.

Tailored Insurance Investigation Support

Insurance investigations require more than suspicion. They require structure, judgement, discretion, and evidence that stands up to scrutiny.

At Mike Golf Security & Investigation, we tailor each investigation to the claim type, the concerns identified, and the lawful options available. Some matters are best served by surveillance. Others require background checks, residency enquiries, vehicle tracking support, or a combination of investigative techniques.

Our services can support enquiries relating to:

  • personal injury claims

  • suspected exaggeration of symptoms or limitations

  • motor claims

  • vehicle usage disputes

  • property occupancy questions

  • suspicious loss or damage claims

  • claimant background concerns

  • social media and open-source intelligence review

  • undeclared relationships or associations

  • wider fraud indicators and discrepancy analysis

Why Choose Mike Golf Security & Investigation?

We understand that insurance investigations must be handled carefully, objectively, and without unnecessary noise. Our team works discreetly and professionally to gather accurate information while respecting the seriousness of the issues involved.

Why clients choose Mike Golf Security & Investigation:

  • London-based with operational support across the South East of England and throughout the UK

  • discreet investigations for insurers, adjusters, legal advisers, and corporate clients

  • surveillance, background checks, and tracking support in one service offering

  • clear and factual reporting

  • a professional, proportionate, and evidence-led approach

  • a trusted partner focused on integrity, professionalism, and dependable support

Whether you need support on a single suspicious claim or more regular investigative assistance, Mike Golf Security & Investigation is here to help.

Contact us today for a free and confidential, no-obligation consultation about our insurance investigation services.

Enquire about Insurance Investigation.

Learn more about our Covert Surveillance, Background Checks, and Legal Investigation services.

COVERT SURVEILLANCE

Your peace of mind is just a call away with our covert surveillance services — reach out today.

Find out more.

  • "I highly recommend Mike Golf Security & Investigation for exceptional work on two recent covert surveillance tasks, where they demonstrated high levels of professionalism, tenacity, intuition, and expertise. Their determination and understanding of surveillance techniques were crucial in achieving the desired outcomes. We look forward to working with Mike Golf again and fully endorse their covert surveillance skills."

    Emma Coles, Verity Henton

  • "Mike Golf Security & Investigation performed a surveillance tasking for my company and fulfilled everything requested of them in that role. I would be happy to recommend Mike Golf and will certainly use again on other tasks we have. Thank you, Mike Golf."

    Gary Sanderson, Absolute Investigations

  • "A VIP client and their family visited London recently for a week, requiring comprehensive protection. We entrusted Mike Golf Security & Investigation with the crucial roles of Team Leader and Principal Protection Officer for this significant assignment. I want to publicly commend them for their exceptional professionalism, tactical knowledge, and meticulous attention to detail throughout what proved to be a dynamic and challenging operation. Upon their return to the United States, our client expressed that they were "unbelievably happy with the service and professionalism" they received. We are committed to continuing our collaboration with Mike Golf Security & Investigation and building a strong relationship moving forward. We have no hesitation in highly recommending them for any protection-related services."

    Sean Vine, Buckler Security

  • "We needed close protection for my family and manned security for my business, and were recommended to contact Mike Golf Security. During their tenure safeguarding us there were no incidents and they were utterly professional and focussed throughout. We all felt safe and secure under their vigilant care."

    Coby Bull, Joel & Son Fabrics

  • "I highly recommend Mike Golf Security. I found them via a google search when I needed event security. They were professional and hard working (and very kindly helped with decorations when we were running late!). I was nervous about security but they put my mind at ease, offered all the information needed and were excellent at communicating."

    Lucy Tammam, London

  • "I just wanted to tell you that we received excellent feedback from a few attendees at the Barnet task, one in particular was so thankful for the job that the team done apparently she felt very safe with us being there. So well done and thanks again."

    George Lilley, SQR

  • Mike Golf Security & Investigation came forward in response to an urgent request to recover a stolen bicycle. They assembled a team and had them deployed within an hour. The operatives provided were of the highest caliber. Having high standards myself, I was genuinely impressed by the diligence, professionalism, and decorum of the operatives. Most importantly, the principal was kept at ease throughout, and the stolen bicycle was recovered. I would have no hesitation in recommending Mike Golf Security & Investigation.

    Marc McKeown MIPI, FortBrave Investigations

Contact us right now, for a free and confidential, no-obligation consultation.

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